Profile approval
Companions remain pending until an admin reviews their identity and service information.
Trust & safety
Safety is not a badge. It is the whole journey.
From profile approval to booking support, Hour Mate is designed to make every interaction clearer and more accountable.
Controlled service areas
Only active states, districts and areas are available for booking and matching.
Role-based data access
Customers, companions and admins receive different permissions to protect account and booking data.
Digital booking record
Service, duration, address, price and status are recorded for every request.
Status updates
Customers and Mates receive clear booking and assignment updates.
Admin oversight
Approval, service availability and booking status can be monitored from the operations panel.
If something feels wrong, stop and contact support.
For immediate danger, contact local emergency services first. For booking concerns, use the support channel and include your booking reference.
Respect works both ways.
Customers and Mates are expected to communicate respectfully, follow the agreed task and protect each other's privacy and safety.